Toy safety

Safety standards

Toys sold in Great Britain must comply with the Toys (Safety) Regulations 2011 and carry the UKCA or CE mark. We only sell toys that carry the required marking.

Age guidance and warnings

• Follow the age guidance on each product. Toys marked as unsuitable for children under 36 months contain small parts and are a choking hazard for young children.
• Read and keep the packaging and instructions, which include warnings and care information.
• Supervise young children while they play, and check toys regularly for wear or damage.
• If a toy uses button or coin batteries, make sure the battery compartment is secure and keep spare batteries out of reach. If you think a child has swallowed a battery, go to A&E immediately.

Report a safety concern

If you are worried about the safety of anything you bought from us, stop using it and email toyharborservice@gmail.com with the product name, your order number and, if you can, a photo. We take every report seriously and will reply as quickly as we can.

Product recalls

If a product you bought from us is recalled, we will contact you using the email address on your order.